Men Jacket Skull

What is the return policy?
During our pre-order phase you can cancel your order at anytime for a full refund.
When you receive your items, we are happy to exchange it within 7 days of date after the package is delivered

How do I exchange an item/order?

You can exchange a purchased product within 7 days after the package is delivered. If 7 days have gone by since package delivered, unfortunately we can’t offer you a refund. Please note that the cost of shipping return is paid by you.

Please note that the tracking number of shipping return should be sent to us within 3 days after we sent you the return address, or the process of canceling the order will be cancelled.

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To exchange an item or order, contact us using our contact page and we will provide you with our current return address.

 

How do I return an item/order?

You could return items to us if you do not satisfied with it. Our return policy is to contact us within 7 days after the package is delivered. If 7 days have gone by since package delivered, unfortunately we can’t offer you a refund. Please note that the cost of shipping return is paid by you.

Please note that the tracking number of shipping return should be sent to us within 3 days after we sent you the return address, or the process of canceling the order will be cancelled.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

There are certain situations where only partial refunds are granted; Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

 

How long will it take to receive my refund?

We will process your refund request shortly after being informed of your intentions. However, the estimated time for the refund to return to your account is based on the payment method you selected when placing your order. Below please find enlisted the most common processing times:

PayPal Express Checkout - Within 4 business day, Credit Card - Refund within one business day, but bank processing may take 7-14 natural days to show in your account